Welcome to Serious Cigars. For a limited time, get free ground shipping on all orders of $150 or more.

Customer Service

For any issues or inquiries regarding your order including order status, returns and exchanges, and product information, please contact us:

By Phone


Monday-Friday · 8:00am - 9:00pm EST

Saturday-Sunday · 9:00am - 5:00pm EST


By Mail

Serious Cigars

2589 Eric Lane

Burlington, NC 27215

Phone Orders


Monday - Friday · 8:00am -9:00pm EST

Saturday - Sunday · 9:00am - 5:00pm EST


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