Due to higher than normal order volume, packages may experience shipping delays. We thank you for your patience.

Customer Service


For any issues or inquiries regarding your order including order status, returns and exchanges, and product information, please contact us:

By Phone

1-866-372-4427

Monday-Friday · 8:00am - 8:00pm EST

Saturday-Sunday · 9:00am - 5:00pm EST



By Mail


Serious Cigars

2589 Eric Lane

Burlington, NC 27215

Phone Orders


1-866-372-4427

Monday - Friday · 8:00am -9:00pm EST

Saturday - Sunday · 9:00am - 5:00pm EST



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