Customer Service


For any issues or inquiries regarding your order including order status, returns and exchanges, and product information, please contact us:

By Phone

1-866-372-4427

Monday-Friday · 8:00am - 8:00pm EST

Saturday-Sunday · 9:00am - 5:00pm EST



By Mail


Serious Cigars

2589 Eric Lane

Burlington, NC 27215

Phone Orders


1-866-372-4427

Monday - Friday · 8:00am -9:00pm EST

Saturday - Sunday · 9:00am - 5:00pm EST



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