Customer Service

For any issues or inquiries regarding your order including order status, returns and exchanges, and product information, please contact us:


By Phone


Monday-Friday · 8:00am - 8:00pm EST

Saturday-Sunday · 9:00am - 5:00pm EST



By Mail

Serious Cigars 

2589 Eric Lane

Burlington, NC 27215


Phone Orders


Monday - Friday · 8:00am -9:00pm EST

Saturday - Sunday · 9:00am - 5:00pm EST


Access the site map

You deserve $5 off!

Join our newsletter and stay in the know about the best selection of boutique cigars around. Plus you get $5 off your first order.

Excellent Choice

Keep an eye on your inbox for that coupon code.

Offer valid for new subscribers only | $5 discount only applies to the next purchase