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Send us your feedback!

Truly a great shop. Obviously run with pride and care. I placed a small order yesterday and to my surprise they were on my desk this morning! Packaging was perfect. Customer for life.

January 24, 2015

Jim M
Napa, CA


Reply my email fast, ship fast. and i found a lot of variety of cigar here. can't beat the price with an excellent service. Courtney does her job, and she is an asset to this company.

January 24, 2015

Gary T
Louisville, Kentucky


Great quality in cigars and fast shipment, you guys will have a customer for life!

June 09, 2015

John K


I just got my first order today and everything was perfect. The prices are great, the delivery was fast and this site was very easy to use. I will definitely recommend SeriousCigar.com to my cigar smoking friends. Keep up the great work.

June 09, 2015

Jeffrey B
Hallandale, FL


Definitely great customer service. I placed my first order on a Saturday and my cigars arrived on Monday! My second order's in and many more anticipated.

June 09, 2015

Tom L
Wethersfield, CT


Thank you for the exceptional service provided. I will highly recommend SeriousCigars.com to anyone. This is the kind of online shopping experience that it's as delectable as the cigars you purchase.

June 09, 2015

Octavian P
Morrisville, NC


The epitome of great customer service. I was so happy with the service from my first order, I placed another order with SC.com right away!

June 09, 2015

Paul S
East Rochester, NY


Superb customer service from a friendly and warm gentleman. A pleasure to do business with such a classy outfit as this. I cannot say enough good things about Ron and his shop. Best regards

June 09, 2015

Ralph F
Houston, TX


Extremely fast service - product arrived in perfect condition. Personal note asking for feedback. What more could you ask for from a cigar shop? I'm very impressed.

June 09, 2015

T. Hall
Redmond, WA


I like the ability to buy loose cigars, to have them shipped promptly and delivered fresh with their own humidipak and the little handwritten note and pen. I look forward to doing business with you for a long time to come.

June 09, 2015

Shane A
Astoria, NY


Thank you, you are really really good at what you do, I never expected this kind of service, thank you and I will be sure to order again in the future.

Have a nice day,

June 09, 2015

Cecily J
Everett, WA


I just wanted to take a moment and thank you for my order! Your service and cigars were beyond compare. I ordered the Bahia "B-Line" from you, because honestly, you were the only place I could find that had them. I must admit, I was a little hesitant to order from a company I have never heard of. You proved me wrong! The cigars were perfectly shipped and the right humidification so I could immediately smoke them! I really appreciate the service, and hand written note on top of that!

I wish you continued success and hope you stay around for a long time!

June 09, 2015

Tom C
Brookline, MA


Thank you for your prompt response and for your handwritten note. That kind of service is much appreciated and all too rare these days. You have a very nice selection of smokes on your site and I look forward to trying out many more of your fine cigars. I'm enjoying one of the Cohiba's now and it is truly a fantastic smoke. Thanks again and I hope you have a great Thanksgiving.

Semper Fi.

June 09, 2015

Al M.
Bay St. Louis, MS


Just got the cigars, and they are great! Thanks for a wonderful transaction! Put this message on your website so people know you are a great shop!


June 09, 2015

Brian E
Albuquerque, NM


Just wanted to say that I am very satisfied with the cigars and service I received from you the other day. As a former internet cigar site owner, I can tell you that you are doing the right-things-right. I hope business continues for your company and I look forward to ordering more in the future.


June 09, 2015

Bob A
Spring Lake, MI


It was good to chance to talk with you....thank you for your hands on service. I will be interested in future purchases, not limited to AF.


June 09, 2015

Paul D
Bayville, NY


Hi, I recently purchased quite a few cigars from your store and I must say I am very pleased with the service I received. I was a little skeptical about buying cigars over the Internet, mainly will they be packed so the cigars are not damaged from banging around and/or loss of humidity. When the package showed up the next day I was impressed with the obvious care taken to ensure they were not crushed. When I opened everything up and saw the Humidipak used to ensure 70% humidity, it was like icing on the cake. It was also nice to have a small note on the selections I made. I will continue to buy cigars from your site thanks to your quality and friendly service.

June 09, 2015

Jim M
Mansfield, TX


I just received my first order last week and was pleased with all aspects of the purchase. The cigars were in great shape and the order was complete. I will purchase my cigars from you and have recommended your site to my family and friends. Now, I can buy what I want, at a reasonable cost, and not be limited to what is on the shelf. You have a good thing going.

Thanks from a satisfied customer,

June 09, 2015

Kevin C
Ellicott City, MD


I received my order. Just wanted to take a moment to thank you for the great service provided. My Cigars were packaged well and arrived in great shape. The handwritten note was a great personal touch. I would recommend "Serious Cigars" to anyone looking for great service and a great product. I will definitely be ordering again real soon.

June 09, 2015

Tony C
Clanton, AL


A friend and I pick out the cigar selections and smoke them almost every night or so. This time I had to give up the cool pen you always send. You should have another order from me soon.

Thanks a bunch,

June 09, 2015

Dana P
San Antonio, TX


The fact that the order reached so quickly and in good shape amazes me. I ordered from another vendor 2 weeks prior and still haven't received my order from them. Serious has made several Marines very happy so thank you and I have recommended this site to all my Marines.

May 22, 2017

Makelle K.
Okinawa, Japan


Great quality cigars, excellent prices and fast shipment,. You guys have a customer for life!

June 13, 2017

Jose C
San Diego,CA