It is easy to recognize a good cigar shop when you see one. You’ll immediately be struck by the high level of customer service you get the minute you walk through the door. The staff knows that if you went through the trouble of getting into your vehicle and driving to a brick and mortar store, then you have every right to expect the very best in atmosphere and treatment. A good staff treats you like a king or queen, and they are always willing to answer your questions about cigars and cigar products.
If you are dealing with an online cigar shop like Serious Cigars, you can expect an equivalent form of customer service in the form of community management. We are always willing to answer questions that our customers email to us. Or, you can call the store with your questions if you prefer to have a conversation.
Talking to a staff member is the best way to find out about the contents of sampler packs, cigar discounts, cigars on sale, and new brands that you might want to try or share with your friends.
We also have one the largest inventories of any cigar shop online, and it is easily categorized alphabetically for your convenience. You can find practically any cigar brand or label in our shop. We have everything from cheap cigars, fine cigars, and premium cigars both on discount specials and at premium costs.
Throughout the years, we have labored very hard to develop close relationships with major manufacturers and suppliers. These relationships keep brands in stock that few of our competitors have difficulty obtaining and maintaining in inventory.
Our Internet portal is very unique. It manages our inventory live in real time. That means that when you buy an item from our site, our inventory is automatically updated live so that we never have to make changes to our catalogue manually.
We also take great pride in quality. Please do not interpret that as some cliché statement with a generic descriptor. Our quality is tactile and quite tangible. It is as concrete as walking through our 1400-square foot walk-in humidor and rolling the fine cigars between your fingers.
Good shops are the kind of place that will offer you great deals in the form of cigars in a sampler pack. A sampler pack allows you to try all sorts of brands and styles at once. Normally it will offer mild, medium, and full-bodied cigars in order to give you a full range of flavors.
Sampler packs are excellent gift items that offer clients and friends many opportunities to find something they like in the pack. They are also typically less expensive.
When buying single cigars, we recommend buying them from brick and mortar cigar shops. The shipping costs aren’t worth it for only one or two cigars. Besides, if you are only looking for one or two fine cigars to enjoy, why not enjoy them in the company of fellow cigar aficionados who gather for conviviality and good memories to be made in the moment?
Serious Cigars is located in Houston Texas, however we also service all 50 states including New York NY, Los Angeles CA, Miami, FL. Chicago, IL. Denver CO., El Paso, Texas, Dallas TX DFW, San Antonio, TX, Austin, TX, Boise ID, Atlanta GA, Raleigh-Durham NC, WashingtonC, Albuquerque NM, Huntsville AL, Fayetteville AR, N Dorfolk VA , Madison WI.